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I can't start the game


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2 replies to this topic

#1
talon227

talon227

    Community Newbie

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I am using a vpn and have been able to install the game and create an account successfully, but when I log onto http://archeage.pmang.jp/ and click game start it gives me the error:

 

ゲームをスタートできません。

お手数ですが、いったんログアウトしてログインしなおしてから、再度ゲームをスタートしてください。

お手数ですが、再度お試し頂くか、この画面をキャプチャーなどで写してお問い合わせください。

 

Which basically says I need to log out and log back in, which I have done many times, but it always gives me this error.  I have been trying to get this game to works for days now and I'm about to give up unless someone here can help me.

 

Thanks.



#2
Ninjazz

Ninjazz

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Been helping with this and for the record we've killed all firewalls, we ARE hooked up through a VPN. (Tried a few different ones even, with the same result). The game managed to download when launched manually from the folder, but doesn't work past the logo screens since it wasn't launched form the website. (We tried the esc/space/enter spam trick too, with no luck.)

Seems we have to figure out how to solve this error...



#3
Strana

Strana

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try reinstalling the pmag launcher plugin if that doesn't work try reinstalling game.