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Unable to load the game


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9 replies to this topic

#1
romsas

romsas

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Suddenly it happened to me, i didnt change anything, it was working some weeks ago. I've already downloaded it again but nothing works. It stops at this screen, after some secs it dissapear and nothing happen

 

AAproblem.png

 

 

 

 

 

I really would appreciate if someone could help me



#2
The_Emperor

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I have some problem too. we need to wait to get new english translator patch ;or re-download that 22GB again... Otherwise I don't know how to fix this problem. Someone please help please, thanks.



#3
romsas

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the problem isnt the patch, my friend is playing normaly, and i've already redownloaded it



#4
Krakar

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whats the problem if its not the patch or the update ?...

Does it work to redownload Archeage Russia with the english patch ? Will it work ? If not what to do ???


Thanks a lot buddies.



#5
deathstrike2005

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It's not actually illegal for english patch, it just need to update because the maintenance from yesterday, so you could play without english patch. If you already have Archage Ru , you can download the repack english from here http://www.mmocast.c...blems-progress/. It works for me



#6
qaza

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cant play in russian... crash after cryengine3.

i reistalled many times without touching nothing...

i unistalled avast too but cant play



#7
romsas

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still don' work for me, reinstaled, redownloaded, even reformated my pc, the problem persists, the worst thing is that i pay 2 vip months before this problem and now im unable to use it, and i surely wont be allowed to refund it, and cant get help from russian of course coz i dont speak russian. oh geez i'm almost giving up, dont know what to do =/



#8
deathstrike2005

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cant play in russian... crash after cryengine3.

i reistalled many times without touching nothing...

i unistalled avast too but cant play

try hit esc when the cryengine 3 show up, press esc to skip it



#9
texno225

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some ru methods to solve it :

Spoiler
If you start the game you have a green logo with the words , and the client does not run further , then please be sure to try the following methods :
 
1. Please try to uninstall antivirus or other security software pre-installed and run the client .
 
2 . If you have installed the application control the video card , then please try to uninstall them and run the client .
* Note that this instruction implies a removal of such programs , such as : VGA Tools-OC Guru II or MSI Afterburner Version, and not removing your video card drivers .
 
If the problem persists, you must attach to the request the following files:
- The list of running applications
- Files and ArcheAge.log archeage.crash
- Files hshield.log, HSUpChk.log and supdate.log

P.S. I can help with last step and ask for you in tech. support .



#10
romsas

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i've solved the problem, it was the antivirus, but now the game don't work with the english patch, and playing in russian is hard